| 角色 | 英文 | 中文 |
|---|
| V | Good morning. Is this the management office? | 早晨，請問係咪管理處？ |
| G | Good morning. Security desk here. How can I help you? | 早晨，呢度係保安櫃檯。有咩幫到你？ |
| V | I'm calling about a delivery for Flat 8B. | 我打嚟係關於 8B 室嘅送貨。 |
| G | Flat 8B. May I have your name, please? | 8B 室。請問你叫咩名？ |
| V | It's Mr. Chan, from the flower shop. | 我係花店嘅陳先生。 |
| G | Thank you, Mr. Chan. I'll call the flat for you. | 多謝你，陳先生。我幫你打上個單位。 |
| V | Thanks. I'm at the main gate now. | 唔該。我而家喺正門。 |
| G | Please wait there. I'll send someone to meet you. | 唔該你喺度等，我派人出嚟接你。 |
| 角色 | 英文 | 中文 |
|---|
| V | Hello, can I speak to the management office, please? | 你好，唔該我想同管理處講。 |
| G | Certainly. May I ask who's calling? | 好呀。請問邊位打嚟？ |
| V | This is Miss Lee from Flat 12A, Tower Two. | 我係二座 12A 室嘅李小姐。 |
| G | One moment, please. I'll transfer your call. | 請等陣，我幫你轉駁。 |
| V | Thank you. It's about a water leak. | 唔該。係關於漏水嘅。 |
| G | Sorry, the line is busy. Would you like to hold? | 唔好意思，線路佔線。你想等陣嗎？ |
| V | Yes, please. It's quite urgent. | 想呀，唔該。都幾緊急。 |
| G | Okay, please hold. I'll try again in a minute. | 好，請你等陣。我一分鐘後再試。 |